Are you looking to take the next career step with a company that truly values user experience research, using it to drive real-time change?

As a member of our direct-to-consumer marketing team, the UI/UX designer is responsible for crafting world-class experiences for Tire Rack and its various websites. The UI/UX designer has a strong understanding of user experience design, is both highly analytical and creative, and is ultimately charged with delivering wireframes, prototypes, site flows, personas, use-case scenarios, and functional documentation to our project stakeholders, design team, and development team.

Responsibilities

• Assist with translating business goals and concepts into wireframes and prototypes that define intuitive user experiences
• Work closely with the visual design team to transform user needs into the optimal Tire Rack experience
• Help identify opportunities to both create business value and improve the customer experience; organize opportunities into visually compelling maps and user journey stories
• Assist with the development of organizational models, navigational models and interactive behaviors, wireframes, user flows and personas
• Deliver the appropriate level of specification and detail needed to maintain project timeline while effectively communicating intentions
• Collaborate with the analytics team to create data-driven insights that influence UI/UX design and content decisions
• Work closely with analytics team to assist with the recommendation of testing scenarios and site updates to ensure KPIs per project/site are met
• Assist with final review and QA testing projects
• Perform competitive and future trend analysis to help ensure Tire Rack remains the industry benchmark
• Become a champion for the customer experience
• Stay abreast of current trends and standards

Qualifications

• Bachelor’s degree or higher in related fields (ecommerce experience is a plus)
• Strong problem solving and analytical skills
• Deep knowledge of user-centered design and desktop/mobile best practices
• Ability to iterate on designs intelligently and effectively
• Highly developed visual aesthetic and attention to detail
• Passion for understanding human behavior and interactions with digital devices and media
• Fluency in standard design tools (e.g., Figma, InDesign, XD, etc.)
• Exceptional interpersonal, presentation, and communication skills
• Ability to clearly communicate design process and solutions
• Familiarity with A/B testing, analytics, and Web technologies (e.g., HTML, CSS, etc.)
• Must be authorized to work in the United States

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